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Transparent information about how we use cookies to enhance your browsing experience and protect your privacy.
This Cookie Policy explains how DMW Relational Counselling ("we", "us", or "our") uses cookies and similar technologies when you visit our website at dmwrelationalcounselling.co.uk. It explains what these technologies are, why we use them, and your rights to control our use of them.
When you first visit our website, you'll see a cookie consent banner. You can accept all cookies, reject non-essential cookies, or customize your preferences. You can change your cookie settings at any time using the preferences center.
This policy should be read alongside our Privacy Policy, which provides detailed information about how we protect your personal data.
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies can be classified in several ways:
We use different types of cookies for various purposes. Here's a detailed breakdown of the cookies used on our website:
These cookies are necessary for our website to function properly and cannot be turned off.
| Cookie Name | Purpose | Duration |
|---|---|---|
| dmw_session | Maintains your session state and security | Session |
| csrf_token | Protects against cross-site request forgery attacks | Session |
| cookie_consent | Remembers your cookie preferences | 1 Year |
| booking_form_data | Temporarily stores appointment booking information | 1 Hour |
These help us understand how visitors interact with our website by collecting anonymous information.
| Service | Purpose | Duration |
|---|---|---|
| Google Analytics | Website traffic analysis and user behavior insights | 2 Years |
| Hotjar | User experience analysis and heatmapping (if used) | 1 Year |
These cookies enable enhanced functionality and personalization.
| Cookie Name | Purpose | Duration |
|---|---|---|
| preferred_language | Remembers your language preference | 6 Months |
| accessibility_settings | Stores accessibility preferences (font size, contrast) | 1 Year |
| contact_form_progress | Saves contact form progress to prevent data loss | 24 Hours |
These cookies help protect your data and prevent malicious activity.
| Cookie Name | Purpose | Duration |
|---|---|---|
| security_token | Validates legitimate form submissions | Session |
| recaptcha | Google reCAPTCHA spam protection | 6 Months |
We use several third-party services that may set their own cookies:
These services have their own privacy and cookie policies. We recommend reviewing their policies to understand how they handle your data.
You have several options for controlling cookies on our website:
Click the button below to access your cookie preferences and modify your consent at any time.
You can also control cookies through your browser settings:
For specific third-party services, you can opt out directly:
Disabling essential cookies may affect website functionality. Some features may not work properly if you disable all cookies.
For optimal experience, we recommend accepting essential and functional cookies while customizing analytics and marketing cookies based on your privacy preferences.
Regarding cookie data, you have the right to:
We may update this Cookie Policy from time to time to reflect:
When we make significant changes:
We recommend checking this page periodically to stay informed about our cookie practices.
If you have any questions about this Cookie Policy, our use of cookies, or want to exercise your rights, please contact us:
Email: privacy@dmwrelationalcounselling.co.uk
WhatsApp: +44 7956937969
For data protection queries, you can also contact the Information Commissioner's Office (ICO) at ico.org.uk
Book your free consultation today. We're here to support you with empathy, professionalism, and complete confidentiality.
We use cookies to enhance your browsing experience, provide personalised content, and analyse our traffic. Some cookies are essential for the website to function properly. By clicking "Accept All", you consent to our use of cookies.
We use different types of cookies to enhance your experience on our website. You can choose which categories of cookies you'd like to allow.
These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you such as setting your privacy preferences or logging in.
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance.
These cookies enable enhanced functionality and personalisation, such as remembering your preferences and providing personalised content.
These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. They may be used to build a profile of your interests.